Digital Services Act (DSA) Guidelines

This page sets out information relevant to the European Union’s (EU) Digital Services Act (DSA), a set of regulations designed to prevent illegal and harmful activities online. The DSA applies to Picsagon users in the EU.

EU Users:

For DSA-related inquiries, reach out to our designated point of contact at

Reporting Illegal Content:

Users, trusted flaggers, and the public can report content that may be illegal in the EU via Picsagon's in-product reporting. Simply hover over the media and click the flag icon to report a violation. Alternatively, reports can be submitted via this form.

Appeals and Dispute Resolution for EU Users:

  • Appeals: Disagree with a moderation decision (including where you have reported content as violating EU law)? You have 180 days to appeal by emailing Our appeals process is outlined in detail in our FAQs under 'Content Moderation'.
  • Dispute Resolution: You may challenge moderation decisions (including if you disagree with the outcome of an appeal) through out-of-court settlement or a competent court. Under the DSA, each EU Member State must certify out-of-court settlement bodies to handle eligible disputes. The European Commission will maintain a website listing the available settlement bodies as they become certified. No out-of-court settlement bodies have been certified at this time. We will update this site as information becomes available. Decisions by out-of-court dispute settlement bodies are not binding on you or on Picsagon.


For member states’ authorities, the European Commission, and the European Board for Digital Services, contact us at for DSA-related inquiries and orders submitted in accordance with articles 9(2) and 10(2) of the DSA. Please ensure all requests are made in English or German.

Information on EU Users:

As mandated by Article 24(2) of the DSA, information on our EU user base is available in our updated Terms of Service, refreshed every six months.